How can we help you?

Learn of the many available support options below.

Hours of operation

Monday to Friday
10:00 am – 6:00 pm PST

Saturday, Sunday and Holidays
12:00 pm – 4:00 pm PST

Order support

Log into your account, locate the orders tab and click or tap ‘GET HELP’ next to your order #

Toll free number
SMS text message
available
1-888-893-3307

Local number
SMS text message available

604-358-0798

Member Rewards: Add our local number to your smartphone’s contact list and send a SMS message to earn $5 store credit.

Member Rewards:
Get up to $20 store credit ($5 per messaging app)

Get started
Add our local number to your smartphone’s contact list and send a message.
604-358-0798